1. Sticky cake is formed by PU free foaming, there are a few pores or uneven places on the surface, this is a normal process, please note. Beware of perfectionism.
2. Non-children's toys, children under 14 years old are not allowed to play alone.
3. The summer temperature is higher, the high temperature closed transportation, coupled with the adhesive characteristics of its own products, the packaging bag is easy to stick to the product. Receive the goods can be put out for a period of time, such as the product cooling and then open the packaging bag to prevent tearing the product.
1. About picture color
All our products are shot in kind, which can truly reflect the actual nature of the product itself, but due to the light, shooting Angle, shooting level, camera quality and other factors may lead to slight differences between the picture and the real thing.
2. About product size
The dimensions of all our products are measured by hand, and most of our products are irregular shapes, so there must be errors in measurement. The weight of all our products is the weight of the packaging part, and it is also manually measured, there must be some error. In addition, different batches of products are produced, and the weight of the products is definitely different.
3. About product packaging
Due to market changes and other factors, the factory may adjust the color and packaging method of the product and the outer packaging, etc. Please refer to the actual situation. The packaging of the product may change the appearance of the packaging and accessories from time to time. So if you care about the color, size, weight, packaging of the product and ask us to describe it accurately, please be sure to contact customer service!
4. About the pass rate
We provide customers with our carefully crafted products, each product we are carefully crafted, dare not careless pursuit of perfect, a penny a cent goods, we do wholesale is not retail, so we will be more careful production, so that the majority of customers satisfied.
5. About delivery
After payment, we will ship as soon as possible, if there is stock on the same day can be shipped, there is no stock, will give customers a specific delivery time, as soon as possible to send the beloved Dongdong to the hands of customers, and will want to tell the invoice number and phone.
6. After sales
No matter the size of the order, we will treat all the customers equally. If there is any quality problem, within 24 hours after receiving the goods, the express tracking number and the time of signing shall be subject to the relevant documents. If you can prove it by taking photos, you can upload pictures and luminous products, and if necessary, you must provide video verification. Does not provide the corresponding certificate to prove that the product does have quality problems,
7. Return instructions
Within 7 days of receipt, if you find product quality problems, please contact after-sales service in time. Overdue will not be accepted. The product in question must be kept intact. No quality problems, no returns, no exchanges.
8. About pictures
Solemnly declare: the company's website all pictures, information content are my company's original, pictures according to the actual shooting, reflect my company's real decoration design, technology level, product quality. Do not reprint without permission, otherwise, according to the "Copyright Law of the People's Republic of China", our company will pursue its legal responsibility! If the customer needs no watermark original, can contact customer service for requests!
